Stats Perform FAQs – Support
Does Stats Perform provide customer support?
Stats Perform provides 24/7 customer and technical support for integration, problem resolution, and live monitoring.
Need support? Contact your account manager and they will raise your request with the support team.
Are Opta data feeds tailored to regions or languages?
Yes, Stats Perform offers multilingual content and region-specific data packages.
If a specific language is not currently supported, please get in touch with our team, and we will strive to accommodate your requirements.
How do I report an issue or request custom data?
If you encounter an issue or would like custom data, please get in touch with our team.
Do you offer solutions for non-developers?
Yes, Stats Perform’s research platforms and widgets provide powerful tools without coding.
To explore how our solutions can support your goals, connect with our sales team.
How does Stats Perform handle time zone differences for widgets and kick-off times?
All timestamps are standardised, and our widgets manage time zones automatically.
For more information, please get in touch with our team.
Can I trial Opta data feeds?
If you would like to trial Opta’s data feeds, please get in touch with our team to discuss demo access for your product development needs.
Do you provide out-of-the-box widgets or just raw data?
Stats Perform offers both. You can choose from raw data feeds via API or ready-to-use widgets and visual content for faster integration.
To explore how our solutions can support your goals, connect with our sales team.
Do I need broadcast rights to use Opta data in live content?
Stats Perform’s data licenses do not include broadcast rights for live events, which must be obtained separately from rights holders. Opta data can be used to enhance licensed broadcasts.
For more information, please get in touch with our team.
Does Stats Perform help with developer onboarding?
Yes, Stats Perform provides technical documentation and ongoing integration support for developers.
Need technical documentation? Contact our solutions team to get started.
